Reminder: DO NOT give out your OnLine Banking credentials or debit card information.
Our members' online security is of the utmost importance to us.
At Granite State Credit Union, we're committed to providing members with the most up-to-date notifications and education to protect our members' confidential information. Each year fraudsters steal billions from unsuspecting people. These criminals use a variety of methods to steal confidential information and funds. Protect yourself and your loved ones by educating yourself and sharing tips with your friends and family!
"Whenever I have a question or suspect fraud could be involved, Granite State Credit Union handles the situation immediately. I'm impressed how hands-on they are with their members."
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The holiday season leads to an increase in consumer spending and fraud.
Remain vigilant by following these fraud prevention tips and remember—GSCU will never ask for unsolicited personal information such as your card number, PIN, OnLine or Mobile Banking credentials, or one-time passcode. Only members calling into GSCU will be asked for personal information to verify their identity.
Many scams revolve around the idea of a family emergency, often a distraught grandchild calling, to build urgency and apply pressure to victims. Frequently, these scams target senior citizens with the fraudster contacting the victim noting they’re a family member or close friend.
We have been made aware of a spoofing fraud trend that is affecting our members. See this blog to learn more.
We have been made aware of a spoofing fraud trend that is affecting our members. Spoofing is when a fraudster falsifies the information transmitted to your Caller ID to disguise their identity...
To ensure the confidentiality of private information sent via email and comply with privacy laws, Granite State Credit Union utilizes an email encryption service. All you need is an Internet connection, a web browser that supports 128-bit SSL encryption, and a Granite State Credit Union Secure Email account. To help protect your privacy, if you should need to send personal account information, such as your member number or Social Security Number, to the credit union, we recommend using our Secure Message Center.
Common scams range in style, content, and purpose such as "romance" scams on dating apps or "grandparent" scams targeted toward seniors. Most of these scams have common signs that they are fraudulent.
Common signs to consider:
Fraudsters send emails appearing to be from someone you know or a reptuable organization in an effort to gain personal information from unsuspecting victims.
How to spot a phishing email:
Criminals attach a card-skimming device to an ATM or payment processing terminal to steal card information. This can be done with skimmers that read the magnetic strip or computer chip on the card, small cameras to record finger movement when entering passwords, electronic equipment directly installed into the ATM or payment terminal, or an overlay device on top of the keyboard area to record PINs.
Machines in public areas such as airports, gas stations, or stores are the most vulnerable.
How to protect yourself:
Smishing combines the terms "SMS" and "phishing" to represent phishing scams presented through text message rather than email formats. A fraudster can disguise a text message to also appear to be from a trusted source.
How to spot a smishing text:
Fraudsters make their phone number appear on Caller ID to be a trusted organization. These scammers use an automated dialing software to set up these calls and millions are made over the internet in a matter of minutes.
How to protect yourself:
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