Due to staffing shortages as a result of positive COVID-19 cases, all GSCU locations will assist members via Drive-Up Service Only until further notice. In-branch lobby service will be available by appointment only.
Visiting a branch for your banking needs is another errand and life is busy. We get it! GSCU's OnLine Banking lets you do your banking anytime, anywhere 24/7!
Upon logging in to OnLine Banking, you will receive a message (text or voice) on your phone with a 4-digit code to enter in order to complete the login process. Follow these steps to complete this process:
Upon logging in from new computers or browsers you may be asked to get another ID Verification code via text or voice call to verify your identity prior to accessing your accounts.
ID Verification, also known as two-factor authentication, is an extra level of security that is used to confirm that the account holder is the one authorizing the transactions.
You can choose to enter in your own phone number to receive a text or voice message with the 4-digit code.
Once logged into Online Banking click on the Settings tab. Next click to expand the Security and Alerts section, then click Identity Verification Phones. Prior to making any changes to the account settings, you will need to complete the ID Verification process to confirm you are the account holder who is authorized to make changes to the account.
Verify that the phone number being used is the correct phone number you have set up for ID Verification. Next request a new verification code to be sent. If you are still experiencing issues with not receiving the code, contact GSCU at 1-800-645-4728 to help troubleshoot.
In the event you cannot gain access to your account due to being locked out, please contact GSCU by phone at 1-800-645-4728 for 24/7 support.
Hide accounts you don’t want to see in your daily view:
Nickname accounts to help you better organize your funds. Whether changing your “Vacation Savings” to “Disney Account” or “Honeymoon Fund”, nicknaming allows you to easily identify your accounts.
Note: Only you will see the account nicknames within OnLine Banking.
Text or Email alerts for:
Password must contain at least 8 and no more than 32 characters, both upper and lower case letters and at least one number. As a security precaution, avoid using previous passwords. When changing your password, there must be information in all three boxes. You must complete the following: your current password, new password, and confirm new password boxes. If you forgot your password, please utilize the “Forgot Your Password” link to change your password.
The answers you provide are not case sensitive, but they are space sensitive. You must answer your questions exactly the same each time. If you are unsure of your questions and answers, these can be reviewed and updated any time by choosing the Settings tab then Security and Alerts, then Security Questions. Answers must be from 5 to 32 characters long and can use numbers, letters, and special characters. Select and answer five questions that are easy for you to remember and hard for others to guess.
Windows 7 or newerMac OS 10.9 or newerInternet Explorer 11.0 or newerMozilla Firefox (current version)Google Chrome (current version)Apple Safari 7 or newer
There may be accounts that you access infrequently and don't want to see each time you log-in. Within OnLine Banking there is an option to hide accounts if you choose not to have them in view. To do this click on Settings, then Accounts, then click on the account that you'd like to hide and select save.