Financial Hardship Center
Sometimes life and your finances get hard to manage. We're here to help you figure it out when it does.
We work with you to create the solution that’s right for you - whether your situation is a temporary hardship or a permanent situation.
We empower our members to get back on their feet, with their mortgage, vehicle loan, personal loan, or account balances.
Start by reaching out to us.
One of our friendly Credit Resolutions Specialists will contact you to begin the process.
Granite State Credit Union gave me a chance when no one else would! I had some really bad luck for a few years and my credit went way down. But after years of hard work, you guys helped me open a checking and savings account.
Thank you!
Shanna W.
Frequently Asked Questions
- When is the right time to contact Granite State Credit Union?
We recommend contacting GSCU and our Credit Resolutions Specialists as soon as possible to review available options.
- How can I directly reach the Credit Resolutions Department?
You can reach our Credit Resolutions Department by
- Phone: 603-668-2221 ext. 3488
- Email: creditres@gscu.org
- Fax: 603-622-5202
- What types of documentation will you need to show my hardship?
- Detailed letter of hardship which explains your current financial situation, signed and dated by all loan borrowers.
- Income documentation, if applicable:
- Proof of income from all sources (paystubs, unemployment benefits, retirement income, social security benefits).
- Termination letter from your employer on company letterhead.
- Offer letter from your employer on company letterhead.
- Document showing you have applied for unemployment benefits.
*Additional documentation and a hard credit inquiry is required upon review of your request.
- Will I lose any of my membership benefits?
If your hardship is approved and processed, you may lose the ability to use our Skip-a-Pay program for the remainder of the year.
- Who should I contact to dispute information on my credit report?
For information regarding the dispute process for Equifax®, Experian® and Transunion®, please refer to Annual Credit Report.com for complete step by step directions
- How do I check the status of a disability claim filed with Granite State Credit Union?
If you have filed a disability claim through GSCU, you may check the status by utilizing this link. Your claim number is required in order to access this information
