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Password must contain at least 8 and no more than 32 characters, both upper and lower case letters and at least one number. As a security precaution, avoid using previous passwords. When changing your password, there must be information in all three boxes. You must complete the following: your current password, new password, and confirm new password boxes. If you forgot your password, please utilize the “Forgot Your Password” link to change your password. 

If you have disabled your account because you have answered the security questions or your password incorrectly too many times, please contact our member service department at 800-645-4728 Monday through Wednesday 8:30am – 5:00pm; Thursday 8:30am – 6:00pm; Friday 8:30am – 5:00pm; and, Saturday 8:30am – 12:00pm. They will be able to provide you with a temporary pass code that will allow you to login. 

Mobile Banking can be used for balance inquiries, to transfer funds that you are an authorized signer, check your account history, view loans and make payments, create and pay bills, and deposit checks. In addition to conducting transactions, you can also review our branch and ATM locations and connect via phone to a GSCU Member Service Rep and deposit checks. 

No. If you lock yourself out of Mobile Banking (entering your password incorrectly too many times) you will only be locked out of Mobile Banking. You will need to contact the credit union at 800-645-4728 or via email eservices@gscu.org to unlock your mobile account. 

Mobile Deposit allows members to deposit checks utilizing their smartphone or tablet devices. You can deposit money in all of your GSCU share accounts. 

Yes. You must endorse your check as follows: "For Mobile Deposit Only" and your signature.

Federal regulations require credit unions, as well as banks, to limit the number of withdrawals made from a savings/money market account. Withdrawals in excess of these limits may result in a fee or account closure. Regulation D, limits you to make no more than six (6) preauthorized or automatic withdrawals, telephone transfers or transfers initiated by personal computer from each savings and money market account during a calendar month. Your checking account is excluded from this regulation.

You may complete transfers in person, by mail with original signature, or at an ATM machine.