Due to staffing shortages as a result of positive COVID-19 cases, all GSCU locations will assist members via Drive-Up Service Only until further notice. In-branch lobby service will be available by appointment only.
After 3 failed logon attempts to Granite State Credit Union’s Secure Message Center, your account for the secure messaging portal will be locked.
You will receive an email at the address you registered notifying you that your account is locked. Click on the Granite State Credit Union link to return to the login page.
At the bottom of the login page click on "Forgot your password?"
To Reset your password, enter your email address and your new password then click on Reset.
You will receive an email at the address you registered notifying you to confirm your account change.
Yes. After you view your email, you can select Reply or Reply All to send an encrypted email back to the credit union. You can also use the Compose page to initiate a secure email to the credit union.
Messages sent to you by the credit union will expire 14 days from the date sent.
Most major mobile devices can be used to access secure messaging, including Apple iPhone® and iPad®, BlackBerry®, devices and Android® devices.
Most Internet browsers will work with secure messaging, including Microsoft Internet Explorer®, Mozilla Firefox®, and Apple SafariTM.
For many members, email has become the preferred method of communication. However, email is not a private conversation. Unencrypted email can be intercepted and ready by people for whom the email was not intended. Secure Messaging is an email encryption solution that uses the best method of delivery.