Due to staffing shortages as a result of positive COVID-19 cases, all GSCU locations will assist members via Drive-Up Service Only until further notice. In-branch lobby service will be available by appointment only.
This is simply the format in which loan due dates are reflected on the statements. Payments received after this date would be considered past due.
This reflects the average daily balance for the loan for the billing cycle.
Due to security, members are identified as unique individuals as opposed to simply accounts. eStatements can only be accessed via the primary member's OnLine Banking log-in. Just as paper statements are addressed to the primary account owner as opposed to both the primary and joint, eStatements are handled in the same fashion.
If you would like to receive one combined statement for all accounts which you are the tax reported owner on, you may contact Member Services at 800-645-4728.
The first line "Life Insurance Premium Calculation" or "Disability Insurance Premium Calculation" is simply a calculation of the premium and does not impact your account balance. The second item, "Loan Charge Capitalization" reflects the actual charge.
This occurs when a member's check is cleared over the counter at a GSCU teller line or if the check clears electronically at a merchant through ACH.
This simply alerts members that a check has cleared their checking account out of numerical sequence.
Nicknames set in OnLine Banking are for member's personal use and are currently not a function of the statement process.