Branch Lobby Closures/COVID-19 Update

All GSCU lobbies remain closed. We continue to serve our members at our drive up locations.

Effective May 14, 2020 all drive up locations will close at 5:00pm on Thursdays

Nashua & Seabrook locations do not have a drive up and remain closed

Debit & ATM Cards

Use your ATM/Visa® Debit Card to access your Checking Account anywhere Visa is accepted!

Granite State Credit Union offers Enhanced Security Chip Cards, also known as EMV cards. If you do not have an EMV chip card you'll receive it when your current card expires. To get an EMV card earlier, you can visit any of our branch locations to receive an Instant-Issued card, or request to receive one via mail. If received by mail, activate it by completing a PIN-based transaction. 

YOU SHOP - YOU COULD WIN BIG!

Through June 14, 2020, every time you use your GSCU Visa Debit Card you'll be entered to win $1,000!*

TIPS TO GET YOU STARTED:

  • Been doing a lot of online shopping? Make sure your GSCU Visa Debit is set as your default card and each purchase is another entry to win!
  • Headed to Home Depot or Lowe's again for your home improvement project supplies? Don't forget your GSCU Visa Debit Card - it's another entry!
  • Been putting off car maintenance, filling your oil tank, or getting that new phone? Use the funds in your account to check those items off the list AND as an opportunity for an additional entry to win!

GSCU VISA DEBIT BONUS FEATURES

  • Opt-in to Premium Overdraft so you're covered at the register - even if you forgot to transfer the funds to your checking account!
  • Register your card and enjoy improved rewards with UChoose Rewards. Earn points for all purchase transactions and redeem for cash back!
  • Avoid creating more debt with credit card purchases. Use the funds in your account safely, and securely, from home! 

*Participation is limited to U.S. residents age 18 or older. Employees and volunteers of Granite State Credit Union (GSCU), and their immediate household are ineligible to participate or win. The promotion period runs from May 15th, 2020 through June 14th, 2020.  To enter participants must use their GSCU debit card for debit transaction.  Each debit transaction processed between the contest dates will equal one entry, multiple entries allowed per person.  One winner will be randomly selected and notified by noon on June 17, 2020 and will have the $1,000 prize deposited directly into their checking account linked to the debit card that processed the winning transaction.  Winner must complete a W9 tax form prior to having their winnings deposited into their checking account. W9 Tax Form will be provided by GSCU.  By participating, entrants agree to be bound by these official rules.  All entrants agree to allow Granite State Credit Union to use his or her name, likeness, and information of their submission in any GSCU publication, including Granite State Credit Union’s website, social media pages and in branch displays. Winner agrees to hold Granite State Credit Union, its directors, officers, employees, and agents harmless. This promotion is not sponsored, endorsed or administered by, or associated with Facebook, Instagram, Twitter, Pinterest or LinkedIn. Void where prohibited by law. This credit union is federally insured by the National Credit Union Administration.

Two-Way Text and Email Fraud Alerts!

Our fraud monitoring network, Enfact, watches for suspicious or unusual transactions, and if a suspicious transaction appears on your card, you'll receive a text asking if it's legitimate. You can simply respond "YES" to confirm, or "NO" to report the transaction as fraudulent and have your debit card blocked from additional fraudulent charges!

In addition to text alerts, emails will also be sent with instructions on how to confirm a legitimate transaction or report it as fraud. Emails are sent from: noreply@EnFactNotifications.com

Ensure your cell phone number and email address are updated in our files so you can take advantage of this great offer! To update your contact information please visit a branch or send us a secure message via OnLine Banking! 

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Traveling abroad?

You'll still be able to access ATMs supporting Visa or Plus networks with your card! Due to everchanging international fraud, GSCU routinely blocks countries with excessive fraud from performing ATM/Visa Check Card transactions. Contact us at 1-800-645-4728 if you plan to travel abroad so that we may alert our fraud monitoring service. 

Learn more about our Fraud Protection. 

CardControl

Show fraud who's boss with CardControl!

CardControl offers great features, such as:
 
• Instantly turn your GSCU debit card on and off with a simple touch
• Set and remove spending limits by dollar amount, transaction types and more
• Set up custom alerts to notify you when your card is being used, a transaction exceeds your spending limits, or a transaction has been declined
• Restrict transactions to a certain geographic area using your phone’s GPS 

Wait it gets better! With CardControl, you can access your debit card alerts and controls directly from our Mobile Banking app! And both apps sharing the same login information. 

To start using CardControl, login in to the Mobile Banking app, select “My Card” and it will bring you to the App Store. Download the app and register your debits cards. From now on, whenever you click on the “My Card” link you will be brought right to the CardControl app.

Download our CardControl app today! You'll save time and enjoy enhanced security safeguards to protect against fraud by controlling the cards in your wallet with the phone in your pocket!

See all CardControl FAQs

GSCU Debit Card Benefits

CardControl

Mobile Wallet Solutions

UChoose Rewards Program

Mobile Wallet Solutions

Mobile Wallet solutions allow you to easily and securely make purchases at participating merchants with virtual GSCU Visa® Debit Cards.

Benefits: 

  • Enhanced Security
  • Convenient
  • Faster Checkout Experience

Simply look for the Contactless Payment Symbol: 
Contactless Payment

Apple Pay®

Learn how to set up and use Apple Pay on Apple devices. 

  1. Open the Wallet® App, swipe down, and tap the plus sign. 
  2. Use your iSight® camera to enter the card or add it manually. 
  3. To pay in-store, move your device near a contactless reader with your thumb on Touch ID. 
  4. A subtle vibration and tone let you know your payment has been processed. 

View Apple Pay FAQs

Google Pay™

Learn how to set up and use Google Pay on Android devices. 

  1. Download the Google Pay app and open it. 
  2. Take a photo of your card or manually add your card information. 
  3. Unlock you phone and tap to use Google Pay at any location that accepts contactless payments. 

View Google Pay FAQs

Samsung Pay

Learn how to set up and use Samsung Pay on Samsung devices.

  1. Swipe up from the home button to launch the app or select Samsung Pay app icon. 
  2. Secure with your fingerprint. 
  3. Hover the card over the reader to pay.

View Samsung Pay FAQs

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Instant Issue Gallery Cards

Members can select an image to print on their Visa® Debit Cards. These cards are available instantly at any of our branch locations! 

UChoose Rewards® Just Got EVEN BETTER!

From now on, enjoy points on ALL purchase transactions, and take advantage of our new reward offer - CASH BACK!

Log in or Register today!

You shop. You earn. You choose! You'll earn one (1) point for every $3.00 spent when you use your GSCU Visa® Debit card. Redeem your points for cash back to your GSCU Account, merchandise, travel, gift cards, event tickets, and more. Learn more about registering your card online in order to start accumulating points. :

● Register your card
● Shop using your card as credit OR debit
● Earn Points
● Redeem for great cash back, merchandise, Gift Cards & more

If you have more than one Visa® Check Card, you can link both to your UChoose Rewards under "Preferences" to accrue points on all of your purchases!

Custom Debit/ATM Cards

Your card. Your style. Design and create your own, unique custom card in minutes!*

Design your own custom card today:

1. Upload the image from your computer
2. Review your card's new design
3. Submit your custom design

Please note if you are replacing an existing GSCU Debit or ATM card with a custom card you will receive a new card number. If you have reoccurring bills set up, upon receipt and activation of your new card, you will need to contact the vendor initiating the bill payment and switch the transaction to your new custom card information. 

*There is a fee of $9.95 per card design you submit. You may update your picture as frequently as you like.

Start designing your custom Debit Card now

Start designing your custom ATM Card now

Image Guidelines

Granite State Credit Union reserves the right to determine, in its sole discretion, whether a submitted image will be accepted. All images submitted must have the consent of the owner, including those images downloaded from the internet. We will not accept images that may contain any of the following:

  • Competitive marks or names
  • Political or religious imagery and statements
  • Illegal or socially unacceptable groups
  • Provocative or sexual content, including nudity
  • Profanity or obscenities
  • Alcohol or tobacco
  • Violence, firearms, weapons or ammunition
  • Branded names or products
  • Advertising, promotional text, slogans, copyrighted or trademarked material
  • Celebrities, athletes, musicians, public figures, etc.
  • Phone numbers or URLs
  • Any reference to Visa® sponsorship property, such as Olympics® or NASCAR®
  • Any content that might result in problems at point of sale or interfere with security features of the card
  • Any content that might infringe, denigrate, or dilute the Visa® brand or its member financial institutions


Note: This list is not exclusive and Granite State Credit Union retains the right to decide that any submitted image is not to be used. 

Images that do NOT meet the above guidelines will be rejected and you will be notified. You may then submit another image. For more information, contact us anytime at 1-800-645-4728.

Frequently Asked Questions

  • What is a Custom ATM/Visa® Debit Card?

    A custom GSCU ATM/Visa® Debit Card lets you customize how your GSCU ATM/Visa® Debit Card looks by using almost any digital picture to create a one-of-a-kind card. Show off your family, pets or your favorite vacation. Your custom card works the same as a regular GSCU ATM/Visa® Debit Card card and showcases your style. 

  • What file format do I use for my digital image?

    Please use a high quality image - the better your image, the better your card will reproduce. Picture files can be in JPEG (.jpg), PNG, GIF, Bitmap (bmp) or TIFF formats. Please note, the larger the file size, the longer it will take to upload. 

  • How do I create a custom card?

    Just visit gscu.org/customcard, choose whether you want to create your custom GSCU ATM/Visa® Debit Card or a custom ATM card, upload your favorite digital picture and customize the image on your card by moving, rotating and resizing it. You can then preview the card and submit it. Your image will be reviewed for compliance in accordance with the Image Guidelines and once it's approved, you will receive your card in the mail within 7-10 business days. If for some reason your card image is denied after being reviewed, we will contact you. 

  • What should I do with my existing GSCU ATM/Visa® Debit Card card and any bill payments it is linked to once I receive my custom card?

    For security reasons, your new custom card will have a different card number, expiration date, and CVV security code than your existing card. If you have items automatically billed directly to your GSCU ATM/Visa® Debit Card, you will need to update this information with the biller by contacting the biller and switching the transaction to your new custom card information. Upon activation of your custom card, you should destroy your old card immediately. Your GSCU Debit card will be deactivated approximately 30 days from the date you order your custom card.

View all Custom Card FAQs

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