Secure Email

• What internet browsers are recommended?
  

  Most internet browsers will work with secure messaging, including Google Chrome™, Microsoft Edge^®, Mozilla Firefox^®, and Apple Safari^®.

• What mobile devices can be used?
  

  Most major mobile devices can be used to access secure messaging, including Apple iPhone^® and Android™ devices.

• Why Secure Messaging?
  

  For many members, email has become the preferred method of communication. However, email is not a private conversation. Unencrypted email can be intercepted and read by people for whom the email was not intended. Secure Messaging is an email encryption solution that provides a safe delivery method.

• Can I send an encrypted email back to GSCU?
  

  Yes. After you view your email, you can select "Reply" or "Reply All" to send an encrypted email back to the credit union. 

• How do I reset my password?
  
  • After three failed login attempts to Granite State Credit Union’s Secure Message Center, your account for the secure messaging portal will be locked.
  • You will receive an email notifying you that your account is locked. Click the Granite State Credit Union link to return to the login page.
  • At the bottom of the login page, click "Forgot your password?".
  • To reset your password, enter your email address and your new password, then click "Reset".
  • You will receive an email notifying you to confirm your account change.
• How long do I have to read the message?
  

  Messages sent to you by the credit union will expire 14 days from the date sent.