UPDATE (6/9/2020): Scams spoofing supermarket and grocery delivery services have become more prevalent due to the COVID-19 pandemic. The scams aim to steal personal information from users through phishing emails urging individuals to click a link within the email to access the supermarket's website but then brings users to a fraudulent login page. As always, we ask members to be wary of suspicious emails. Do not click on links within emails you're not expecting and if an email asks you to login for an account or service, use your browser to access the site rather than the link within an email. 

UPDATE (5/13/2020): Fraudulent work-from-home opportunities are being sent through phishing emails with minimal details about the hiring company and/or job requirements. If the new "job" is accepted, a request for transferring funds is sent, making the new hire a “money mule” in illegal activity. Please be wary of emails with spelling and grammatical errors as well as emails you are not expecting, especially those with unusual requests or job offers. 

UPDATE (5/6/2020): Netflix-themed phishing attacks are becoming more common as new subscribers join Netflix and usage increases. Be aware of email alerts about non-payment or offering free access for any video or music streaming services. As always, be wary of offers that seem too good to be true, never click a link that you aren’t expecting, and when asked to login to your account from an email, go to the website via your browser rather than clicking the email link.

UPDATE (4/8/2020): The United States Secret Service has been made aware of a fraudulent scam involving emails disguised as coming from hospitals, noting the recipient may have come in contact with a positive COVID-19 individual. Please remain wary of clicking any links within suspicious emails.  

UPDATE (4/2/2020): The United States Secret Services has seen a rise in stimulus relief related fraud. Criminal actors are utilizing emails posing as the U.S. Treasury as well as SMS/text, phone calls, and other messaging platforms to attempt fraud. Individuals seeking information about the stimulus relief program should visit government websites directly for more information. These payments will likely be made via direct deposit and we ask members to be aware that the government will not communicate via social media, will never request a fee for a government grant, and be wary of fake government agencies offering grants. 

UPDATE (3/24/2020): Additional COVID-19 Coronavirus scams are targeting consumers. Please be aware that the government will not ask consumers to pay in order to receive government relief. The government will also NOT ask for personal information such as Social Security Numbers, bank account numbers, or credit card information. There has been no government-funded relief at this time. If you see a scam related to government-funded relief, please report it to the Federal Trade Commission.

With the worldwide COVID-19 pandemic, scam artists have found a new opportunity to play off of people’s fears and current needs. We have been made aware of new scams including email phishing attempts that appear to be coming from the CDC or World Health Organization. Be wary of emails or text messages claiming to be related to information concerning the virus.

Stay safe and follow these tips to ensure you’re not a victim of one of these phishing scams!

  • Never click link embedded within emails. Instead, type in URLs yourself to find the CDC or World Health Organization and other news sites
  • Don't reply to unsolicited emails, marketing offers, or SPAM
  • Be on the lookout for spelling errors, language usage or strange email sender addresses
  • Utilize security software and keep it up-to-date with recommended patches
  • Use multi-factor authentication that requires two credentials to enable account access and makes it harder for scammers to get into your accounts
  • Research charitable organizations prior to donating as many fraudulent charitable organizations may be requesting donations during this time