Forms

The following printable forms are available for your convenience.

Return your form to:

Granite State Credit Union
PO Box 6420
Manchester, NH 03108

Check Reordering Online
Consumer Membership Application
Premium Overdraft Debit Card Protection

ATM/Debit Card Dispute Forms:

ATM Dispute Form
Use this form when disputing any transaction that occurred at an ATM
For merchandise/services cancelled

Use this form if you cancelled merchandise or services before the transaction posted to the account or within the cancellation period.
For Entertainment and Travel purchases the following information is required: a cancellation number and support for the claim, i.e. email correspondence, proof of cancellation, a copy of the merchant’s terms and conditions… etc.

For merchandise not as described
Use this form when an item you ordered arrived broken or was falsely advertised.
In order to process your dispute the following information is required: provide support for the claim to prove this is the merchant’s error, i.e. invoices, email correspondence with the merchant, print screens of the website, copy of the merchant’s terms and conditions, pictures of delivered merchandise...etc.

For merchandise/services not received
Use this form when the expected date of arrival has passed and you have not received what was ordered.
In order to process your dispute the following information is required: provide support for the claim, i.e. invoices with delivery timeframe, email correspondence with the merchant, copy of the merchant’s terms and conditions.
For merchandise/services not elsewhere classified
Use this form if:

  • You paid by other means – The following information is required: proof of payment from alternate payment source (example – receipt required for cash payment or statement of account history)  
  • You were charged multiple times for the same purchase – The following information is required: proof of double payment from any and all payment sources
  • The amount you authorized is different than what posted to the account – The following information is required: a copy of the receipt

Notification of Fraudulent Activity Form
Use this form in the event a fraudulent transaction posts to the account and you have no relationship with the merchant.



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